Privacy Policy

1. Introduction

SmartQuant Technologies, Inc. ("SmartQuant," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our algorithmic trading platform, software, APIs, websites, and related services (collectively, the "Services").

By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, username, password, company name, and billing information when you register or subscribe.
• User Content: Trading strategies, models, algorithms, notes, configurations, and other data you upload or create using the Services.
• Communications: Messages, support tickets, feedback, and other communications you send to us.

2.2 Information Collected Automatically

• Usage Data: Information about how you use the Services, including feature usage, scan frequency, API calls, execution logs, and performance metrics.
• Device & Browser Information: IP address, browser type, operating system, device identifiers, and referring URLs.
• Trading Data: Limited information about your trading activity necessary to provide the Services, including symbols monitored, backtest results, and aggregate performance data.
• Cookies & Tracking: We use cookies, session tokens, and similar technologies to maintain login sessions and improve user experience.

2.3 Information from Third Parties

• Market Data Providers: We receive market data from third-party providers (e.g., exchanges, data vendors) to power our analytics and backtesting features.
• Broker Integrations: If you connect your brokerage account, we may receive account balance, position, and order information as necessary to provide execution services.

3. How We Use Your Information

We use the information we collect to:

• Provide & Operate the Services: Deliver platform features, execute scans, generate analytics, and support backtesting and live trading.
• Account Management: Create and manage your account, authenticate users, and process billing.
• Improve the Services: Analyze usage patterns, test new features, optimize performance, and conduct research and development.
• Customer Support: Respond to inquiries, troubleshoot issues, and provide technical assistance.
• Security & Fraud Prevention: Detect and prevent unauthorized access, abuse, and fraudulent activity.
• Legal Compliance: Comply with applicable laws, regulations, legal processes, and enforce our Terms of Service.
• Communications: Send service-related notifications, updates, security alerts, and (with your consent) marketing communications.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in providing the Services (e.g., cloud hosting, payment processing, analytics). These providers are bound by confidentiality obligations.
• Business Transfers: In connection with a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to a successor entity.
• Legal Requirements: When required by law, court order, subpoena, or to protect our rights, property, or safety, or that of our users or the public.
• With Your Consent: When you explicitly authorize us to share your information with third parties.

We never share your proprietary trading strategies, models, or algorithms with third parties for their commercial benefit.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Services. We may retain certain information for legitimate business purposes (e.g., fraud prevention, compliance) or as required by law, even after account closure.

User Content such as trading strategies and models are retained for the duration of your subscription and for a reasonable period thereafter to allow for account reactivation. You may request deletion of your data as described in Section 8.

6. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Access controls and authentication mechanisms
• Regular security audits and vulnerability assessments
• Secure cloud infrastructure with reputable providers

However, no method of transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from those in your jurisdiction. By using the Services, you consent to the transfer of your information to the United States and other countries where we operate.

8. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights:

• Access & Portability: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal or contractual retention requirements.
• Opt-Out: Unsubscribe from marketing emails via the link in each message.
• Object or Restrict Processing: Object to or request restriction of certain processing activities.

To exercise these rights, contact us at [email protected]. We will respond within the timeframe required by applicable law.

9. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Maintain user sessions and authentication
• Remember your preferences and settings
• Analyze usage patterns and improve the Services

You can control cookies through your browser settings, but disabling cookies may limit functionality of the Services.

10. Third-Party Links & Services

The Services may contain links to third-party websites or integrate with third-party services (e.g., brokers, data providers). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Children's Privacy

The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Effective Date" above. Continued use of the Services after changes constitutes acceptance of the updated policy.

13. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, and shared
• Right to request deletion of personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at [email protected].

14. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR), including:

• Right of access, rectification, erasure, and data portability
• Right to restrict or object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

Our legal basis for processing your data includes: performance of a contract, legitimate interests, and your consent where applicable.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Subject Line: Privacy Inquiry
Mailing Address: SmartQuant Technologies, Inc., Attn: Privacy Officer, [Address to be added]